Privacy Policy

Introduction

At RailHelp.in, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Personal Information: When you create an account, we collect your name, email address, phone number, and other contact details.
• Travel Information: Details about your train journeys, bookings, preferences, and travel history.
• Device Information: We collect device-specific information such as hardware model, operating system, and unique device identifiers.
• Location Information: With your permission, we collect precise location data to provide real-time train tracking and platform information.
• Usage Data: Information about how you use our services, including search queries, pages visited, and features used.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To personalize your experience and provide customized content
• To communicate with you about your account, updates, and promotions
• To analyze usage trends and optimize our platform
• To enhance the safety and security of our services
• To comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure server infrastructure, and regular security audits.

Your Rights

You have the right to access, correct, or delete your personal information. You can manage your privacy settings through your account dashboard or by contacting our support team.